Contact an advisor for more details.
Whether it is a request for information or a problem with your contract, it is always better to talk about it with a MACIF advisor or go to an agency. To make two types of numbers available to you:
• The number of your agency for a declaration of loss or for an exchange with your advisor.
• national and international emergency numbers for assistance or emergencies.
Find the number of his agency.
The number of your advisor and therefore of your agency is on your invoices or your payment advice. You can also find it on the internet, just follow the following procedure:
• Go to the website: https://www.macif.fr/assurance/particuliers.
• Click on the “Emergency and Contact” tab.
• On the second line entitled “Declaring a disaster”, you have to click on the icon on the right, it will appear a window with several choices.
• In the “By telephone” box, you will need to enter your postal code and validate. The number starting with “09” is not surcharged and your advisers will be available during the opening hours of your agency.
An emergency, two numbers.
The appel Macif service call is free of charge for a 24/7 assistance need, if you find yourself in one of the following situations:
• an accident or breakdown on your vehicle,
• a fire in your home or in your property,
• a theft or an offense,
• the loss of the keys of your vehicle or your home, on the spot or during a trip.
The number to call if you are in France is 0 800 774 774. If you are abroad, you must call 00 33 5 49 774 774.
Numbers dedicated to people who are deaf or hard of hearing.
If you are in one of these situations, you can talk to a counselor via SMS. Two numbers are at your disposal according to your needs:
• 07 57 50 04 17, if you:
• want to make an appointment in an agency,
• have questions about your contract,
• want information on rates,
• want a certificate.
A counselor is available from Monday to Friday from 9am to 6pm at this number.
• 07 57 50 04 17, if you wish to declare an accident or if you need assistance.
The right call Macif to save time
You will understand, several numbers are available, a call Macif assistance is not the same as a simple call to have information or to discuss an administrative problem. Emergency numbers are only useful during a sensitive situation or an immediate need.
A personalized advisor can also inform you about Macif authorized garages, the list of Macif delegates or provide you with information on all services offered:
• car, motorhome, motorcycle, scooter, boat
insurance • home, hunting or life insurance
• health and mutual insurance
• banking, credit, savings and insurance loan insurance